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iPad Air (3rd generation) Service Program for Blank Screen Issue

Apple has determined that, under certain circumstances, the screen on a limited number of iPad Air (3rd generation) devices may go blank permanently. A brief flicker or flash may appear before the screen goes blank.

Affected devices were manufactured between March 2019 and October 2019. We will service eligible devices, free of charge.

Note: No other iPad models are part of this program.